Event-driven CCTV monitoring
Review video events and follow the response and escalation procedures agreed for your sites.
SERVICES
Outsourced CCTV and alarm monitoring under your brand.
A dedicated Omnivision operator works only on your business during the agreed shift, following your procedures and answering in your name.
Continuous live CCTV watching
A dedicated operator actively watches the agreed cameras and sites.
Intruder & fire alarm handling
Handle intruder and fire alarm events using your documented instructions.
Lone-worker alarm handling
Handle lone-worker alerts in line with the response process you agree.
Remote access & gate control
Support remote access workflows under your agreed authority.
Out-of-hours & 24/7 cover
A fixed weekly rota of 12-hour shifts: nights, weekends or 24/7.
HOW IT WORKS
Scope, train, go live, review.
- Step 1
Scope the work
We discuss your sites, alarm volumes, platforms and recurring coverage, and define the dedicated operator requirement.
- Step 2
Agree the workflow
Instructions, branding, systems access, escalation permissions and handover. Your team directs how your service operates.
- Step 3
Train and prepare
From next day cover, continued training and support for your team.
- Step 4
Go live
Your first live shift starts the service. No setup or initial training charge.
- Step 5
Review weekly
Weekly performance reviews for the first three months, then an agreed ongoing schedule.
Platforms and support
We prefer Immix and normally use our UK-hosted Immix platform, or your Immix platform if you already have one. Omnivision’s dedicated technicians maintain the platform. Other platforms are assessed before we confirm suitability.
See if a dedicated partner desk fits your operation.
30 minutes on Microsoft Teams with a member of our team. No obligation, no technical specification needed.